Your start with Bake
All information about deposits / withdrawals / KYC and much more
Simple Step-by-Step Guide: Instructions for your Account Verification (KYC)
Simple Step-by-Step Guide: Instructions for your Account Verification (by using singpass for SG users)
KYC Verification Levels Overview
KYC Verification Levels Overview (Singaporean Users)
KYC Verification Levels FAQs
Why am I being asked to do KYC?
Proof of Identity (POI) Requirements for KYC (Level 1)
Which documents are accepted as Proof of Address (POA) for KYC (Level 2)?
Which countries are currently not able to use the Bake Services?
Can I change the number before finishing the mobile number verification?
Can I use a screenshot as Proof of Address (POA)?
I can not complete my KYC because of an error or a technical issue. What should I do?
Transfer Networks FAQs
I got notified that deposits will be halted in my jurisdiction. What does that mean?
Does my deposit address change or always stay the same?
How can I deposit cryptocurrencies from external wallets to Bake?
Do you support deposits using the BSC (Binance Smart Chain) or BEP2 network?
Can I deposit Liquidity Mining / LP Token into my Bake account?
I sent Liquidity Mining / LP Token to my Bake account and did not receive them. What to do now?
What are the deposit fees at Bake?
How long does it take for my deposits to be confirmed?
Why can’t I withdraw my DeFiChain assets to my DFX Swiss wallet address?
What is the difference between a platform (custodial) and private (non-custodial) wallet?
Is 2FA required / mandatory for withdrawals?
What do you mean with "Address Label" when Whitelisting an Address for Withrawal?
Transfer Requirements (‘Travel Rule’) / KYT (Know Your Transaction) FAQs
It tells me my LTC address format is wrong. What does that mean?
How can I add an address to my whitelist for withdrawals?
How can I convert my DFI to BTC, other Crypto or Fiat?
How can I withdraw my coins to an external wallet or platform?
Why are ETH & USDT withdrawal fees higher compared to some other providers?
How long does it take for my withdrawal to be processed?
What is the withdrawal fee for Bake?