In order to change your email, you must submit a selfie and a short video via our support.
1) The selfie must include (fully visible):
Your face without any headwear. The arms must be fully visible. In one hand your ID/passport that you
submitted during the verification and a notepad with the following handwritten note in the other hand:
Bake "Change email address"
Your new e-mail address
2) The video must include (fully visible):
Your face without any headwear. The arms must be fully visible. In your hand, the ID/passport that you submitted during the verification and the note (same as above). In addition:
Please say "Bake, Change Email" and the current date in the video.
Please turn your head once to the left and to the right, as well as up and down in the video.
The video should be around 10-20 seconds.
As soon as we have checked your details and everything is correct, we will confirm your new email address. From then on, you will only have access with your new e-mail address.