Skip to main content
All CollectionsAccount InformationGeneral Information
My account got suspended/deactivated. How to unsuspend/reactivate it?
My account got suspended/deactivated. How to unsuspend/reactivate it?
Updated over 5 months ago

To unsuspend your account, please contact our support team. We will provide you with all the necessary details.

Unsuspend account requests may take up to 48 hours to process. Thank you for your patience and understanding.


As soon as we have checked your details and everything is correct, we will unsuspend/reactivate your account and inform you. Afterwards, you can simply log in again.

Did this answer your question?