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Which documents are accepted as Proof of Address (POA) for KYC (Level 2)?
Which documents are accepted as Proof of Address (POA) for KYC (Level 2)?
Updated over a week ago

The Proof of Address part of your KYC Verification Level 2. If you need further information about Proof of Identity (POI for Level 1 verification), you can read all about in this Article <

Please note photos of physical proof of addresses and digital PDF's are accepted, but not screenshots or photos of screens.

Please submit any of the following as your proof of address. The proof of address submitted should contain your full name, residential address details and issuing company (dated within the last 3 months):

  • Tax bill (not older than 3 months)

  • Mortgage statement

  • Certificate of voter registration

  • Correspondence with a government authority regarding the receipt of benefits such as a pension, unemployment benefits, housing benefits, and so on

  • Home internet and TV bills (but not from satellite TV companies)

  • Landline telephone bill

  • Bank statement with the date of issue and the name of the person (the document must be not older than 3 months)

  • Utility bill for gas, electricity, water, internet, etc. linked to the property (the document must not be older than 3 months)

  • A lease agreement that is current and has the signatures of the landlord and the tenant

  • Rent bills issued by a real estate rental agency

  • Credit card statement issued by a bank

  • Letter from a recognized public authority or public servant (any government-issued correspondence not older than 3 months)

  • Employer’s certificate for PoA

Please note that we do not accept screenshots, medical bills, purchase receipts or insurance statements as proof of address. A full list of what we do not accept:

  • Old government-issued correspondence (older than 3 months)

  • Old bank statements (older than 3 months)

  • Old utility bills linked to the property (older than 3 months)

  • Pension statements

  • Insurance policies

  • Medical bills

  • Receipts for purchases

  • Insurance statements

  • Documents stating PO Box addresses

  • Checks

  • Envelopes and parcels showing your name and an address

  • Prepaid card invoices

  • Mobile sim cards+ bills issued to a business address

  • Bills from debt collection agencies

  • Bills from fintech companies

  • Papers referring to discount cards which cannot be considered as bank cards

  • Car rent bills



  • cropped documents will be rejected

  • screenshots are not allowed

  • provide a clear soft copy of the original in high-resolution (minimum 200 DPI)

  • provide the original size of the document

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